If this happens, a possible cause is that the ink nozzles may be clogged. On your printer, go to “Settings”, “Maintenance” then “Print Nozzle Check”, once the test has printed, select which of the images it looks most like, this may result in your printer performing a “Print Head Cleaning”, after which it will allow you to print out the test again to see the difference and whether the issue has been resolved.

Unit” and press the Start button, once the cycle has ended, print a test page to see the difference.

If none of these solutions helped, call us and we will do our best to help resolve your issue.